1003

Cause

Possible causes include the following.

• There is no paper in the cassette.
• Paper is not loaded in the cassette properly.

What to Do

Take the corresponding actions below.

• Load paper in the cassette.

  • Loading Plain Paper in Cassette

  Note

  • Make sure that the paper can be fed from the cassette and load the paper properly.

• Align the paper guides of the cassette with the edges of the paper.

  

After carrying out the above measures, select OK on the printer's touch screen to cancel the error.

Note

• To cancel printing, press the printer's Stop button.

• This error may occur if the transport unit cover is not installed correctly. Refer to the following page to check the transport unit cover.

  • Removing Jammed Paper from Rear Side

No Paper in Cassette during Printer Setup

• Watch how to load paper

Load one or more sheets of A4 or Letter size plain paper in the cassette.

Note

• After loading the paper, align the paper guides of the cassette with the edges of the paper.

  

Select OK on the printer's touch screen to cancel the error.

Note

• If you are printing a print head alignment sheet during printer setup, do not cancel printing.